Evolve IPs  OSSmosis 5.0  enables businesses to efficiently configure users, schedules and notifications from anywhere in the world with a few simple clicks. It helps clients gain complete control over the key aspects of their Phone Systems, Contact Centers, Virtual Servers, Virtual Desktops, and other critical cloud services. OSSmosis has been designed from the ground up to provide a unified cloud self-service experience with tools that are easy to use, comprehensive, and reliable- all in the hands of the client IT administrator. 

Telephony Setup

Call Center

Demo and Webinar


Reporting


Release Notes


Enhancements and Bug Fixes

  • The “Dubber User Role” and “Dubber User Retention” columns no longer display on Manage Users when Dubber is not set up
  • Corrected tooltip text that displays when hovering over the “Recording Profile” and “Recap Profile” columns in Call Recording
  • Updated the SMS WebSocket WAR to be a single build with a dynamic internal config; this allows for deployment via a single image
  • Resetting a Group Voice Portal password no longer yields a “null password” error from the BE
  • The Cloud Fax settings page’s reset button now functions as intended and no longer produces a system error

Enhancements and Bug Fixes

  • Can now drag MP3/WAV files into voicemails when the custom radio button option is selected
  • Fixed error when attempting to create a Teams Trunk
  • Exporting data in CSV or XLSX format no longer yields a 500 error
  • Fixed the "Unable to find enterprise in AMP Platform" error that occurs when enabling queue callback
  • "Copy" submenu functionality on the Manage Users page now works as expected
  • The Call Processing Policies panel is now available when provisioning locations
  • Added the following services for removal when converting from an HPBX licensed seat to a Teams licensed seat:
    All Call Forwarding Settings, Do Not Disturb (DND), Remote Office, Simultaneous Ring, BLF (Busy Lamp Fields) Settings, Privacy Settings, Anywhere Features
  • Call Recording users' Dubber options now completely match Dubbers’ options
  • The reset form in Location Provisioning no longer automatically populates cached data
  • Users in the Netherlands no longer receive an "Unable to get location for enterprise eip-xxxxxxxxxxx" error when selecting a location
  • The country list now loads on the Partner Contact page
  • Made the eligibility status listed on the SMS Management portal page more visible/prominent
  • The server version now shows up in the UI again
  • Provisioning a Teams Enterprise no longer yields a false “successful” response

Feature Request

  • New SMS notifications now appear within Microsoft Teams on the Activity Feed icon

Enhancements and Bug Fixes

  • Warning dialog boxes now list services that are being removed
  • The "Enable SMS" checkbox now properly displays as disabled (unchecked) after disabling SMS on the “User Provisioning” page and clicking on “Save”
  • The "System Error: Could not add open seating host" dialog box no longer appears after creating a new open telephony seat
  • The Voicemail Storage Report threshold percentage report now updates properly
  • Account code selection radio buttons are now being rendered properly again on the “Account Codes” page
  • Accessing application logs no longer results in a "Connection refused" error
  • The “liveness” and “readiness” probes are no longer being audited; these services have been excluded
  • The SMS UI no longer loads if a historical conversation does not include the "From" field

Enhancements and Bug Fixes

  • Made the topic name optional in the Events Stream Profile Manager
  • Added support for Yealink T43U and T46U phones’ automatic call distribution (ACD) options
  • Fixed the unknown error that would display when creating a new Cloud Fax via CSV file upload

Feature Request

  • The ability to mass assign locations has been added to provisioning

Bugs Fixes/Enhancements

  • The search field now renders again when opening the Location Provisioning page
  • The dialogue box prompting for saving changes when changes have not been made no longer appears
  • All new Polycom VVX phone models are available for configuring paging
  • Improved the SMS API’s performance
  • SCA (Shared Call Appearances) Create Manage Line not saving correct MAC address has been fixed

Bugs Fixes and Enhancements

  • It is no longer possible to create a Cloud Fax user with an invalid email address through a CSV upload
  • Adding a Cisco SPA-504G device as an SCA device no longer gives a time zone error
  • The bulk provision location dialogue now renders correctly at resolutions below 1600x900

Feature Requests

  • Built tools and an API to allow for migration from Zipwhip to Bandwidth as our new SMS provider (code only)
  • Added the ability to see users’ Dubber role and retention within the manage users section under Call Recording / Manage Users

Bugs Fixes and Enhancements

  • Under Telephony Settings / Cloud Fax Phone numbers are now selectable when clicking the “Yes” radio button for the “Does this seat require a new number?” option on the “Add Cloud Fax Seat” page
  • When adding a new user to a location that has International Dialing enabled at group level, the user didn't have the International Dialing selection enabled