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Telephony Setup



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Call Center



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Demo and Webinar


Reporting




Release Notes



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titleOSSmosis 5, Sprint 216 - Release 2, (4/26/2024)
  • Fixed a bug that allowed you to type more characters into the "Address Line 2" field for a user's location, that could be sent to RedSky
  • Various backend updates and removal of unused classes


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titleOSSmosis 5, Sprint 216 - Release 1, (4/18/2024)
  • Various UI tweaks


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titleOSSmosis 5, Sprint 215 - Release 2, (4/11/2024)
  • Paging configurations now load properly again after removing users from the "Paging" group
  • Various RedSky API tweaks and fixes


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titleOSSmosis 5, Sprint 215 - Release 1, (4/4/2024)
  • Fixed a bug that resulted in the Location Provisioning page displaying outdated addresses for any locations whose address was changed


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titleOSSmosis 5, Sprint 214 - Release 2, (3/28/2024)
  • Various backend changes for improved efficiency
  • Implemented reload/sync while switching from the Device Provisioning tab to the User Provisioning tab
  • Fixed a Call Line ID bug that resulted in a phone number not being registered with RedSky
  • Fixed a bug that generated an error stating that changes had not been saved (even though they did save) when saving a Calling Line ID's address
  • Added a second address field for 933/911 calls


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titleOSSmosis 5, Sprint 214 - Release 1, (3/21/2024)
  • More RedSky bug fixes and tweaks
  • Fixed 2 bugs that could result in Call Recording configurations being lost for an enterprise
  • Fixed a bug that stopped billing addresses from populating in the field's dropdown menu


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titleOSSmosis 5, Sprint 213 - Release 2, (3/14/2024)
  • Various RedSky tweaks


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titleOSSmosis 5, Sprint 213 - Release 1, (3/7/2024)
  • Fixed various UI issues involving data disappearing on refresh and scaling
  • VLAN custom tags are now properly created in Broadsoft for SCA devices
  • Resolved a bug that disallowed turning off emergency notifications for locations


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titleOSSmosis 5, Sprint 212 - Release 2, (2/29/2024)
  • Removed invalid SCA device types
  • Various adjustments to the RedSky API configuration


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titleOSSmosis 5, Sprint 212 - Release 1, (2/22/2024)
  • Improved licensing UI so that less clicks are required
  • Improved the UI for creating a TFTP "Shared Call Appearance" device so that if the form is submitted with missing fields, it errors out with the missing fields highlighted


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titleOSSmosis 5, Sprint 211 - Release 2, (2/15/2024)
  • Various changes to error messages, making them more legible and verbose
  • Improved application logging
  • Fixed a bug that resulted in BroadSoft call processing policies being incorrect for "External Calls" after editing a user
  • Resolved a bug that resulted in the "Voicemail Portal" radio button becoming deselected when editing a user


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titleOSSmosis 5, Sprint 211 - Release 1, (2/8/2024)
  • Users will no longer receive a 504 error when attempting to change 50+ users at once in the voicemail portal


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titleOSSmosis 5, Sprint 210 - Release 2, (2/1/2024)
  • The UI now updates to show edited skill levels for call centers
  • You can no longer upload invalid end times with out validation and errors when scheduling in bulk
  • A bug that resulted in an "Invalid data" message being displayed when all data is valid for creating an SCA device has been fixed


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titleOSSmosis 5, Sprint 210 - Release 1, (1/25/2024)
  • Fixed a bug that disallowed editing of user data for users that were initially provisioned in a bath with "extension only" set
  • Entering a valid address is no longer failing at the enterprise and location level


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titleOSSmosis 5, Sprint 209 - Release 2, (1/18/2024)
  • Text fields on the "Schedules" page under "Telephony Setup" no longer allow for invalid characters
  • You can no longer create a holiday schedule with an invalid timespan
  • You can no longer save an invalid MAC address value when creating a TFTP SCA device
  • Fixed an error that disallowed users from exporting data on "Auto Attendant" menus


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titleOSSmosis 5, Sprint 209 - Release 1, (1/12/2024)
  • Fixed various UI bugs
  • Minor adjustments to page rendering at various resolutions


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titleOSSmosis 5, Sprint 208 - Release 2, (1/4/2024)
  • The CLID address is now pre-filled when provisioning a user
  • Fixed a bug that resulted in an incorrect error for scheduling after hours start times
  • Fixed various UI elements


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titleOSSmosis 5, Sprint 208 - Release 1, (12/28/2023)
  • Various UI fixes
  • Various backend elements refactored


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titleOSSmosis 5, Sprint 207 - Release 2, (12/21/2023)
  • Various UI elements either fixed or refactored
  • Removed Call Center options that are not supported
  • The e-mail field now populates the user's e-mail address on the Invoice Notification page


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titleOSSmosis 5, Sprint 207 - Release 1, (12/14/2023)
  • Fixed the Broadsoft CLID checkbox becoming de-selected after saving changes on the Provisioning > User Provisioning or Telephony Setup > Users > Edit An Existing User page
  • Fixed invalid errors when updating holiday schedules


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titleOSSmosis 5, Sprint 206 - Release 2, (12/7/2023)
  • The "Email Address" and "Preferred Start Page" fields now update correctly in the UI on the "User Preferences" page
  • Fixed various UI issues that resulted in changes not being reflected properly
  • Added a new front-end wizard for mass-editing of time schedules
  • Added CSV importing/exporting for time schedules
  • Created a background task processor for mass-editing of time schedules
  • The "License Change" function on the "User Features" page now properly refreshes after changes have been made
  • Users without the voicemail service no longer populate on the "Voice Portal Settings" page
  • Various UI tweaks
  • Added validation when editing schedules to ensure that a valid time span is chosen
  • Fixed a system error that would appear when adding a Cisco device as an SCA device


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titleOSSmosis 5, Sprint 206 - Release 1, (11/30/2023)

N/A


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titleOSSmosis 5, Sprint 205 - Release 2, (11/23/2023)
  • Fixed a bug that sometimes resulted in Dubber not being addable to new enterprises
  • Optimized user provisioning so that it's much faster now
  • Fixed an issue that disallowed new users from being provisioned in production
  • Fixed an API error that wouldn't allow for bulk modification of Teams licenses
  • Various UI issues specific to Firefox have been resolved


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titleOSSmosis 5, Sprint 205 - Release 1, (11/16/2023)
  • Created an admin reporting tool for pulling reports related to who an admin of an organization is, what locations they manage, and what role they currently have
  • Open seating information now properly displays on the unprovision dialogue box
  • SCA devices can now be created without a MAC address
  • Fixed a bug that didn't allow for locations to be created within existing enterprises


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titleOSSmosis 5, Sprint 204 - Release 2, (11/9/2023)
  • Date ranges are now selectable under "Reports" and "Call Trace" again
  • Fixed a bug that yielded an error when de-provisioning a location, despite it de-provisioning successfully
  • Admins no longer have to manually enter https:// when adding social network URLs
  • MAC addresses now display in the correct format when creating a shared call appearance


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titleOSSmosis 5, Sprint 204 - Release 1, (11/2/2023)
  • MAC addresses now display on the "Device Information" modal under "Shared Call Appearance" on the "User Provisioning" tab
  • Various improvements for the Webex service API, including the ability to update various users' licenses with different license combinations simultaneously
  • Fixed a bug that allowed provisioning of groups with repeated CLID phone numbers
  • It's no longer possible to save phone numbers with alphanumeric values


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titleOSSmosis 5, Sprint 203 - Release 2, (10/26/2023)
  • The phone number list now shows the name of the department assigned to the user in its own column, and the list is paginated to avoid long loads
  • Various improvements to bulk user provisioning for when a duplicate user is created
  • The "Reset" button now properly clears forms again
  • Fixed behavior which resulted in a user being saved, despite an error being triggered for the profile not being completely filled out
  • The "User Management" page will no longer timeout occasionally
  • Many improvements for scaling on mobile devices
  • Various UI fixes and improvements
  • Backend optimizations
  • It is no longer possible to enable emergency notifications without the required fields


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titleOSSmosis 5, Sprint 203 - Release 1, (10/19/2023)
  • Optimized pagination for "Location Provisioning", so that it loads much more quickly


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titleOSSmosis 5, Sprint 202 - Release 2, (10/12/2023)
  • Various UI enhancements
  • RedSky address validation now works correctly
  • The "Use User Emergency Calling Line ID Information" checkbox has been removed
  • "DID Fallback" in RedSky is now automatically enabled for all organizations


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titleOSSmosis 5, Sprint 202 - Release 1, (10/5/2023)
  • Fixed a bug that produced a faux error stating that all provisioned users' phone numbers have been duplicated
  • Fixed a bug that changed the default values of "License" and "DeviceType" to be incorrect after clicking on "Synchronize User Information"
  • MAC address text input fields are now limited to 12 characters, in order to avoid nondescript errors
  • Added missing country codes
  • Various report enhancements


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titleOSSmosis 5, Sprint 201 - Release 2, (9/28/2023)
  • CLID addresses are now editable in RedSky
  • Various backend fixes
  • "Transfer to Operator Number" (optional) input field is no longer truncated and disabled on the "Telephony Setup - Location" edit page
  • Fixed the knowledge base icon link
  • Fixed a bug that threw an error which disallowed saving when either "Enable International Dialing" or "Enable Caribbean Dialing" checkboxes are modified

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