v5.6.3 Release When: Thursday, August 1st 2019 This release contains the following enhancements and bug fixes: Brief | Description | Bug Fix | Users were unable to add an attachment when filling out an Application Feedback form | Bug Fix | The Knowledge Base was not loading when accessing it through Application Support | Bug Fix | Issue updating the time zone on an end users phone when done to an open seat host phone | Bug Fix | Synchronize passcode was not working for customers with dedicated servers | Bug Fix | Add Announcement pop up was not showing when trying to upload a duplicate file | Bug Fix | The Monitor Tab was inaccessible for some customers | Bug Fix | Incorrect error message being shown when removing a Calling Line ID Phone number for a DNIS | Bug Fix | When switching between locations, announcements were not updating and would show the previous locations saved announcements | Bug Fix | Unable to remove and update a pre-existing phone number in a user’s Remote Office Settings | Bug Fix | Call Center search was not loading full search results | Bug Fix | Open Seating Guest was unable to disconnect from the Open Seating Host phone | Enhancement | Users now have the ability to build Shared Call Appearances against Cisco MPP phone models |
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