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Description

BroadWorks Call Center Agents may utilize one of the following

applications to

applications to streamline call handling and

offers agents the critical tools

offer agents additional features needed to deliver great customer service.

Click the link or image below that matches the application you utilize.



. tool.

Unity Agent

BroadWorks Web Agent

Unity Agent is a downloadable application for desktop computersBroadWorks Web Agent is a browser-based application

Unity Agent

Broadsoft Web Agent



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Do you have a training related

question

question? Email us at training@evolveip.net

We will respond within 24 hours on normal business days.