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Features

Logitech Room Solutions for Microsoft Teams include everything you need for video meetings. Available in small, medium, and large configurations, these pre-configured systems include a mini PC, Logitech conferencecam with RightSense™ technologies, PC mount with cable retention, and the Logitech Tap touch controller.

Table of Contents

Table of Contents

  • Features

    • Room Solutions

  • Specifications
  • Accessories 
  • Resources

    • Room Solutions

    Related image  

    Pricing & DatasheetProduct NameSmall Room Solution for TeamsMedium Room Solution for TeamsLarge Room Solution for Teams
    DatasheetMeetUpRallyRally Plus
    Components

    Conference Camera

    Logitech MeetUp

    Logitech Rally
    (1 speaker, 1 mic pod)

    Logitech Rally Plus
    (2 speakers, 2 mic pods)

    Logitech Tap Touch Controller

    Logitech Strong USB 10m

    PC Mount

    Microsoft-Approved Mini PC

    Windows 10 IOT Enterprise

    Rally Mounting Kit


    Rally Mic Pod Hub



    Specifications

    Tap Touch Controller

    Screen Size

    		10.1” diagonal touch screen with 14° display angle10.1” diagonal touch screen with 14° display angle10.1” diagonal touch screen with 14° display angle
    Resolution1280 x 800 1280 x 800 1280 x 800 
    Mounting BracketsTable, Wall, Riser available (see below)Table, Wall, Riser available (see below)Table, Wall, Riser available (see below)
    Camera FeaturesZoom5x HD zoom15x HD Zoom15x HD Zoom
    Resolution/Frame Rate

    4K / 30 fps w/ customer-supplied USB 3.0 cable

    		4K, 1440p, 1080p, 900p, 720p, and SD at 30fps
    1080p, 720p at 30 fps and 60 fps    		4K, 1440p, 1080p, 900p, 720p, and SD at 30fps
    1080p, 720p at 30 fps and 60 fps
    Field of View (diagonal)

    120°

    		90°90°
    Pan/Tilt rangeMotorized pan (+/- 25°) and tilt (+/- 15°)Pan: ±90° Tilt: +50° / -90° Pan: ±90° Tilt: +50° / -90° 
    Mini-PC Packages

    CPU

    		Intel® 8th-gen Core™ i5Intel® 8th-gen Core™ i5Intel® 8th-gen Core™ i5
    Memory8GB RAM8GB RAM8GB RAM
    Storage240GB SSD240GB SSD240GB SSD

    Accessories 

    Mounts


    PC Mount

    Table Mount

    Riser Mount

    Wall Mount

    Product Name

    PC Mount

    Table Mount

    Riser Mount

    Wall Mount

    Microphones


    Expansion Mic for MeetUp

    Rally Mic Pod

    Rally Mic Pod Hub

    Product Name

    Expansion Mic for MeetUp

    Rally Mic Pod

    Rally Mic Pod Hub


    Resources

    Support

    If admins need assistance with initial configuration and integration with your Microsoft infrastructure, Logitech JumpStart service provides 90 days of access to additional resources and deployment experts with full system expertise.*

    • If any issues arise WITHIN the first 90 days of equipment purchase, it is recommended to submit a request to the Logitech JumpStart team to strictly address any issues or concerns with the Logitech ROOM (Small. Medium, Large) equipment. 

    Jumpstart Service Requests

    • If issues arise AFTER 90 days of equipment purchase it is recommended to reach out to Logitech Support (support@b2b.logitech.com) and work with their support team to address any issues or concerns with the equipment, etc. 

    Jumpstart FAQ's 


    Expand
    titleTroubleshooting Use CaeCase

    Troubleshooting Use Case

     "The Logitech MS Teams TAP unit (Mid-Size Room) has been refreshing the UI every few minutes. The resolution keeps resizing, and it will not allow the start of video conference calls nor the ability to screen shared"

    • Logitech advised updating NUC Bios, chipset, graphics, and HDMI Firmware
    • Logitech advised setting Tap resolution to 1280 X 800 and run Windows Updates  
    • Logitech advised there is a possibility to re-image the system: Microsoft Teams Room NUC Recovery Media Instructions

      • We hope to be able to pinpoint if it is the NUC or the Tap issue so we can get you the right replacement.  

      • There is a possibility to re-image the system and most of the time, this will resolve most of the issues related to OS.

      • The benefits to re-image the system are having a backup of your room system as well as saving time to wait for the return of the replacement.

      • The recovery process will take an hour +/- of your time.  

    • Resolution: After all troubleshooting was complete, Logitech JumpStart team provied a NUC hardware replacement which corrected this issue,