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Features

Logitech Room Solutions for Microsoft Teams include everything you need for video meetings. Available in small, medium, and large configurations, these pre-configured systems include a mini PC, Logitech conferencecam with RightSense™ technologies, PC mount with cable retention, and the Logitech Tap touch controller.

Table of Contents

Room Solutions

Related image  

Pricing & DatasheetProduct NameSmall Room Solution for TeamsMedium Room Solution for TeamsLarge Room Solution for Teams
DatasheetMeetUpRallyRally Plus
Components

Conference Camera

Logitech MeetUp

Logitech Rally
(1 speaker, 1 mic pod)

Logitech Rally Plus
(2 speakers, 2 mic pods)

Logitech Tap Touch Controller

Logitech Strong USB 10m

PC Mount

Microsoft-Approved Mini PC

Windows 10 IOT Enterprise

Rally Mounting Kit


Rally Mic Pod Hub



Specifications

Tap Touch Controller

Screen Size

10.1” diagonal touch screen with 14° display angle10.1” diagonal touch screen with 14° display angle10.1” diagonal touch screen with 14° display angle
Resolution1280 x 800 1280 x 800 1280 x 800 
Mounting BracketsTable, Wall, Riser available (see below)Table, Wall, Riser available (see below)Table, Wall, Riser available (see below)
Camera FeaturesZoom5x HD zoom15x HD Zoom15x HD Zoom
Resolution/Frame Rate

4K / 30 fps w/ customer-supplied USB 3.0 cable

4K, 1440p, 1080p, 900p, 720p, and SD at 30fps
1080p, 720p at 30 fps and 60 fps		4K, 1440p, 1080p, 900p, 720p, and SD at 30fps
1080p, 720p at 30 fps and 60 fps
Field of View (diagonal)

120°

90°90°
Pan/Tilt rangeMotorized pan (+/- 25°) and tilt (+/- 15°)Pan: ±90° Tilt: +50° / -90° Pan: ±90° Tilt: +50° / -90° 
Mini-PC Packages

CPU

Intel® 8th-gen Core™ i5Intel® 8th-gen Core™ i5Intel® 8th-gen Core™ i5
Memory8GB RAM8GB RAM8GB RAM
Storage240GB SSD240GB SSD240GB SSD

Accessories 

Mounts


PC Mount

Table Mount

Riser Mount

Wall Mount

Product Name

PC Mount

Table Mount

Riser Mount

Wall Mount

Microphones


Expansion Mic for MeetUp

Rally Mic Pod

Rally Mic Pod Hub

Product Name

Expansion Mic for MeetUp

Rally Mic Pod

Rally Mic Pod Hub

Resources

Support

If admins need assistance with initial configuration and integration with your Microsoft infrastructure, Logitech JumpStart service provides 90 days of access to additional resources and deployment experts with full system expertise.*

  • If any issues arise WITHIN the first 90 days of equipment purchase, it is recommended to submit a request to the Logitech JumpStart team to strictly address any issues or concerns with the Logitech ROOM (Small. Medium, Large) equipment. 

Jumpstart Service Requests

  • If issues arise AFTER 90 days of equipment purchase it is recommended to reach out to Logitech Support (support@b2b.logitech.com) and work with their support team to address any issues or concerns with the equipment, etc. 

Jumpstart FAQ's 


Troubleshooting Use Case

 "The Logitech MS Teams TAP unit (Mid-Size Room) has been refreshing the UI every few minutes. The resolution keeps resizing, and it will not allow the start of video conference calls nor the ability to screen shared"

  • Logitech advised updating NUC Bios, chipset, graphics, and HDMI Firmware
  • Logitech advised setting Tap resolution to 1280 X 800 and run Windows Updates  
  • Logitech advised there is a possibility to re-image the system: Microsoft Teams Room NUC Recovery Media Instructions

    • We hope to be able to pinpoint if it is the NUC or the Tap issue so we can get you the right replacement.  

    • There is a possibility to re-image the system and most of the time, this will resolve most of the issues related to OS.

    • The benefits to re-image the system are having a backup of your room system as well as saving time to wait for the return of the replacement.

    • The recovery process will take an hour +/- of your time.  

  • Resolution: After all troubleshooting was complete, Logitech JumpStart team provied a NUC hardware replacement which corrected this issue, 


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