Evolve IP's call recording and speech analytics platform provides a single user portal to be able to listen to recordings, and optionally process a particular conversation for speech analytics — resulting in a full transcript of the call, AI-powered Moments, and much more.
Accessing the Dubber Portal
Access to the Dubber Portal is through the Clearlogin dashboard. Once you click on the Dubber app icon, you will be taken to the “Main” recording screen.
Users must have access to ClearLogin to be able to log into Dubber. For more information on establishing access to ClearLogin, please look here.
Roles and Definitions
Platform Roles
- Standard User - A call recording enabled user. By default can listen to and share his/her own recordings. Cannot download recordings nor can listen to other recordings without Teams role assignment - see below.
- This role is selected in Ossmosis.
- Administrator - A call recording enabled user whose calls are recorded, can create/modify/delete Teams and can listen to, share and download ALL calls in the account.
- This role is selected in Ossmosis.
Group Roles
- Team - A group of defined users. Users within a Team can be Contributors and/or Listeners.
- Teams are created and managed in the Dubber Portal.
- Contributor - A contributor is a user who makes the recordings, he/she will only be able to listen to the calls they have created.
- Listener - A listener is a user who can create recordings just like a contributor however they are also able to listen to other recordings that have been made in their team.
- This role is selected in the Dubber Portal.
Service Description Document
Guides
| Core Features | Quick Start | Admin Guide | Users Guide |
|---|---|---|---|