Overview
Mimecast cyber resilience for email offers cloud services for email security, archiving and continuity. Protect, manage and archive without compromise.
Account Number:
Is based on the tenant. Look this number up in the Mimecast portal.
Contact Support
| Mimecast Support | 1-800-660-1194 | (To create a ticket) | support@mimecast.com |
Navigating Automated System
Mimecast Support - 1-800-660-1194
- Press 1 for Technical Support
- Press 1 to follow up on a case
- Press 2 to create a new case
- Press 1 if email or phones are out
- Press 2 if not
- Enter MIMECAST ID located in Account Settings for each tenant
- Press 2, Press 1, Press 0#0#0#0#
Portals
Credentials are available in Secret Server
Partner Portal - For Evolve IP to login and manage tenants
Administration Console - Console which enables admins to manage a specific tenants settings
Personal Portal - For personal login for user