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With a Unified Communication solution from Evolve IP, there’s no need to replace your current communications environment. Evolve IP easily integrates to your business where it already lives and works. With the Evolve IP UC solution, your associates will take advantage of easy-to-use applications in your preferred environment, whether that is Google, Microsoft, or Apple. For detailed information about Evolve IP’s UC solution, click here.

Documentation

Downloads

The Evolved Office: UC-One Application (v22.2)

Desktop:  A Platform:  Windows Mac MSI

                B, C, D Platforms:  Windows & Mac MSI

Mobile:  Apple | Android

Skype Communicator

Desktop:  A-Platform Desktop Application MSI 

                B,C,D Platform Desktop Application & MSI

The Receptionist Client  A Platform |  B Platform

Unity  Unity Call Center Agent 6.7.6.1

Cloud Fax Windows Driver: 32bit | 64bit

Go Integrator Go Integrator Version 3.0 KB


Training Videos

Announcements and Release Notes


vs5.4.1 Release

When: Wednesday, July 23rd 2019

This release contains the following enhancements and bug fixes:

Brief

Description

Bug FixAdding more than two users to a call recording group at one time would cause a user to be deleted from the group
Bug FixUsers were unable to promote a call recording end user to a supervisor role
Bug Fix

Assigning call centers to an agent within the Agent Management section was removing other agents from the call center.

Bug FixCall Forward Selective being disabled when performing specific actions within the call forwarding page
Bug FixLeft arrow and home button disappear in the top navigation bar 
Bug FixNumber of rings were changed when disabling/enabling voicemail
Bug FixUsers were unable to add an After Hours schedule entry which starts on Saturday and ends on Sunday
Bug FixSelect All option was not refreshing or resetting when navigating between tabs
Bug FixYealink phones were displaying wrong timezone
Bug FixUsers within a Hunt Group were disappearing after re-ordering
EnhancementImprove messaging specific to password rules in tool tip

OSSmosis 5 - New Login Procedure and Version 4 Retirement

Dear Valued Evolve IP Clients and Partners,

We are excited to announce a new and improved login procedure for the Evolve IP OSSmosis 5 portal using Clearlogin. On December 12th, 2018 the OSSmosis 5 login process will incorporate Clearlogin, the Evolve IP Identity Access Management product. Client administrators will be given a free Evolve IP Clearlogin license that provides Single Sign-On capabilities to OSSmosis 5.

***IMPORTANT NOTE*** OSSmosis 4 is being retired as part of this roll out. Users will only have access to the OSSmosis 5 portal for all administrative functions through Clearlogin. 

What is Clearlogin?

Clearlogin is an Identity Access Management product, which provides streamlined access to the Internet applications you use every day, from anywhere, using standards-based protocols to securely share identity information (user credentials) between your trusted applications across the Internet. Clearlogin is able to leverage a technique known as Single Sign On (SSO), which permits a user to use one set of login credentials for all supported applications.  Clearlogin can also manage user credentials for applications that do not support SSO.

The Need for Identity Access Management (IAM)

As technology and business change, maintaining security and access management has become a serious concern for IT Management. Users have multiple passwords with lower complexity or redundancy making them less secure. Clearlogin provides a platform that increases password complexity, eliminates redundancy, and guards business data.

Why Now?

Clearlogin will be the focal point and central source of authentication for all Evolve IP applications.  OSSmosis 5 will be the first application to be integrated.  Over time, all other Evolve IP administrative portals will be available through Clearlogin. For example, vCloud Director, Cisco Umbrella, ECS, Trend Micro Deep Security, Airwatch MDM, Mimecast, Office 365, and much more.

Additional Capabilities

You will be able to unlock advanced features such as syncing with Active Directory, adding 2-factor authentication and logging into other third party cloud applications.

What to Expect?

On December 12, 2018 the OSSmosis login page will look different.

1) Enter your OSSmosis username and click next.

2) Next, you will be directed to your Clearlogin login page. Your username will be pre-populated already. Enter your OSSmosis password and click Login.

3) Congratulations, you have now logged into Clearlogin. There will be an OSSmosis App as shown below, please click on the App tile for immediate Single Sign-On access into OSSmosis.

The OSSmosis 5 portal will look and feel like normal. You will use it the same way you did prior to this new login procedure.


Getting Support

In preparation for the retirement of OSSmosis 4, you can sign up for an OSSmosis 5 training here: https://zoom.us/webinar/register/WN_Axp0OgHTSu-nBkdUuAWh0w

For support related to accessing your new Clearlogin OSSmosis 5 portal please contact Evolve IP support using any of the following methods:

  1. Email: support@evolveip.net
  2. Phone: 877-459-4347, Option 2

For Sales related inquiries please contact your Client Technology Advisor or call our general inquiries line: 877-459-4347

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