The Evolve Teams Enterprise Voice solution leans on the Microsoft Phone System as the primary PBX and our Evolve IP Cisco Broadsoft platform as the advanced PBX. Given that the Microsoft phone system is the primary PBX,
The Microsoft Call Quality and Analytics Dashboard is the first place administrators will access to determine overall call quality across the enterprise, location or individual users. The information will help determine isolated issues versus more system networking or global issues. For more detailed information on the Microsoft Call Quality and Analytics Dashboard, please click here.