Local Setup (Windows 10)

1. Pair Bluetooth audio device to local Windows 10 workstation/laptop

2. Check that device working properly on workstation/laptop

   If the device does not work properly on the local system, it won't work in the remote.

   1. Click Settings (gear icon in Windows menu) and choose System > Sound
   2. Make new device as default for recording and playback

3. Download or update latest VMware Horizon Client

   The VMware Horizon Client must be used (not the HTML client) for utilizing an optimized A/V experience.

Local Setup (Mac)

1. Pair Bluetooth audio device to local Mac workstation/laptop
2. Check that device working properly on workstation/laptop
   1. Click on the Apple icon and choose System Preferences > Sound
      
      
      
      
   2. Click Output and ensure the new Bluetooth device is highlighted
      
      
      
      
   3. Click Input and ensure the the new Bluetooth device is highlighted
      
      
3. Download or update latest VMware Horizon Client

DaaS Setup

1. Login to Daas
2. Open application you are using with audio
3. Verify the audio settings are set to similar to the options below

Zoom Settings

• Open the Settings menu in Zoom by clicking on the gear in the upper right side of the zoom start window
• Choose Audio on the left side of the Setting window
• Speaker should be set to (VMWare Virtual Audio (DevTap))
• Microphone should be set to (VMWare virtual Microphone)
  
  

Teams Settings

• Click on the account picture in the upper right side of the Teams window and selecting Settings
  
  
• Click Make a test call and follow the audio instructions

If you can hear the audio instructions and also your recorded voice, you have successfully setup your audio device for DaaS.