Page tree
Skip to end of metadata
Go to start of metadata


ECS Reports allow Supervisors to run reports on the contact center. This training will take you through the portal, covering how to runs reports and create scheduled reports.

Live Webinar Training

Below you will find the link needed to register for an upcoming public training session.  From there, you will pick the day/time that you wish to attend and fill out the registration form.  Once your registration has been approved you will receive an email with the training details.


Supporting Documentation

ECS Reports - Quick Reference Guide
ECS Reports - User Guide

Return to ECS Contact Center Training Page

Return to Training Resources Page

Do you have a training related question? Email us at

  • No labels