Description
The Call Center Supervisor client is designed to support the needs of call center supervisors in any environment. It supports agent monitoring, queue management, real-time and historical reporting, and other features required in call centers. Supervisors can also use this application for their own call handling needs.
Live Webinar Training
Please join us on one of our regularly scheduled webinar trainings conducted by an Evolve IP Training Specialist. This public training session will cover a standard agenda for the applicable topic and product(s), while also allowing for Q&A. Our public training sessions are free to attend for all Evolve IP clients.
Follow the link below to register for an upcoming public training session for this topic. From there, choose the scheduled date and time you wish to attend and fill out the registration form. After completing your registration, you will receive an email with the training session details.
CLICK HERE TO REGISTER FOR BROADWORKS CALL CENTER SUPERVISOR TRAINING
On-Demand Training
e-Learning training courses can be found in the Evolve IP Client Training Center, our Learning Management System (LMS) designed specifically for our clients and their training needs. Our on-demand training is free for all Evolve IP clients and accessible via the Evolve IP Client Training Center.
Follow the link below to enroll in a specific on-demand training course. You will be prompted to login with your Evolve IP Client Training Center credentials. If you do not have credentials, please ask your administrator to contact training@evolveip.net to register your organization in the LMS.
BroadWorks Call Center Supervisor Training
Documentation
Return to BroadWorks Call Center Training Page
Return to Training Resources Page
Do you have a training related question? Email us at training@evolveip.net
We will respond within 24 hours on normal business days.