Tenfold
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Resources
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Status Alerts from Tenfold: https://status.tenfold.com/
Step 1: Phone System is Authenticated to Evolve IP
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This is the PRIMARY step that's managed by Evolve IP's UC Implementation team.
The Phone System authentication shows "Connected" is ready for your preferred CRM to be authenticated to the Tenfold dashboard: https://dashboard.tenfold.com/
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Step 2: Tenfold IP Addresses to White list (OPTIONAL)
https://www.tenfold.com/support-center/whitelist-ip-addresses
This link points to the IP’s that require to be white-listed to seamlessly work with the Tenfold UI. If the users that this solution will be deployed to are in the office; then it’s a one-time update to be made by your IT admins. However, if the traffic is successfully traversing without issue on the current network, an update might not be required.
Step 3: Authenticate your CRM and
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deploy Tenfold
ON-BOARDING CUSTOMERS BOARDING CUSTOMERS ON TENFOLD: TENFOLD DASHBOARD AND FEATURES REVIEWview-file
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Client ADMIN master guide that provides an Onboarding checklist, process, training, review of features and functionality.
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Information on Tenfold CRM UI
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https://www.tenfold.com/download
All the Tenfold CRM downloads are based off of the same UI, meaning the end user experience is the SAME across all three software packages.
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Tenfold Desktop App: Application that is downloaded and installed to local workstation. Is version controlled by CRM/IT admin to end users.
***PLEASE NOTE***: Tenfold Desktop Application requires Tenfold Click-to-Dial Chrome Extension for Outbound CTD calling.
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