Title: ECS Agent - How to Handle Incoming Calls  
Author: Everett Cavazos Jun 11, 2019
Last Changed by: Foram Joshi Dec 07, 2021
Tiny Link: (useful for email) https://support.evolveip.net/x/p4XIAg
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    Page: Evolve Contact Suite - Agent
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Evolve IP Knowledge Base (1)     Page: ECS Agent - How to Handle Incoming Calls