This article is intended for clients admins on Evolve Teams Voice
Overview: How to troubleshoot issues with Call Quality using MS Teams Admin Center - Call Analytics
Step 1: Go to Microsoft Teams Admin Center (https://admin.teams.microsoft.com/)
Step 2: Select USERS from the Admin Panel
Step 3: From the search bar: Type in the user info (Display name = first and last name, Username = email, Phone Number = Evolve Teams DID)
Step 4: Select Call history, and then select the call or meeting that you want to troubleshoot.
Step 5: Select the Call in question to get the OVERVIEW of the Call
