Description
The Call Center Supervisor client is designed to support the needs of call center supervisors in any environment. It supports agent monitoring, queue management, real-time and historical reporting, and other features required in large call centers. The training will review the functionality of the client and basic reporting. It will also cover the additional Call Center Wallboard.
Register Now
Below you will find the link needed to register for an upcoming public training session. From there, you will pick the day/time that you wish to attend and fill out the registration form. Once your registration has been approved you will receive an email with the training details.
Supporting Documentation
Below you will find a link to our online Knowledge Base containing the User Guide.
Supervisor - Quick Reference Guide
Reports - Quick Reference Guide