Description
ECS Reports allow Supervisors to run reports on the contact center. This training will take you through the portal, covering how to runs reports and create scheduled reports.
Register Now
Below you will find the link needed to register for an upcoming public training session. From there, you will pick the day/time that you wish to attend and fill out the registration form. Once your registration has been approved you will receive an email with the training details.
Supporting Documentation
Below you will find a link to our online Knowledge Base containing the User Guide.
ECS Reports - Quick Reference Guide