How to Reset User Passwords 

Password resets are an administrative function performed by your OSSmosis admins in the OSSmosis portal per user.  

 

How to Reset a User Passwords 

  • Login to OSSmosis. 
  • Select the Location from the drop-down you wish to reset passwords. 
  • Click the Telephony Setup. 
  • Select Manage Users. 

Navigate to the Telephony Setup > Users menu in OSSmosis 5. Under Telephony Setup select Manage Users. 

  • Click Manage. 

 

 

Locate the user by scrolling or searching at the top by name, phone number, or extension. 

 

 

Once the user is highlighted, select Reset Password.  

You can type in a single password 

 

Please Note: This option should only be used to confirm access once the temporary password has been provided. Passwords should be reset to a unique identifier. 


 


Password Rules 
Application 

  • Cannot be the old (last) password 
  • Must be at least 8 characters long 
  • Can include the following characters 0-9, A-Z, a-z, /#@-|_~!.^&* 
  • Must not be longer than 40 characters 
  • May not repeat any character more than 2 times in a row 
  • May not contain a sequence of characters more than 2 long 
  • Must contain at least 1 capital letter, 1 number, 1 special character and 1 lower case letter 

Enter the password of choice and select Save. 

 

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