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          3. Evolve IP Knowledge Base Home
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          ECS Setup: Staffing

          • Created by Elizabeth Crider on Dec 04, 2020

          Manage your Agents within your Contact Center

          • ECS Setup: Adding an ECS Agent
          • ECS Setup: Staffing - Agent Management via Bulk Upload
          • ECS Setup: Staffing - Agent Profiles
          • ECS Setup: Staffing - Agents Tab
          • ECS Setup: Staffing - Load Allowances

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