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The OSSmosis 5 Administrator Portal allows IT Administrators and other authorized personnel to control their Evolve IP services across the entire organization. During this training you’ll learn how to access your users’ settings, reset passwords, update your time and holiday schedules, and manage your hunt groups and auto attendants. We’ll also show you how to run reports, open tickets, and access help content.

For training on the Call Centers section of OSSmosis, please attend the Broadsoft Call Center Administrator session.

Live Webinar Training

Follow the link below to register for an upcoming public training session.  From there, choose the date and time you wish to attend and fill out the registration form.  Once your registration has been approved, you will receive an email with the training details.


On-Demand Video Training

Below you will find training videos for the User Section of OSSmosis 5.

The Basic User Management Training Video covers: Resetting Passwords, Editing User Information, Managing Voicemail, Viewing/Changing Call Forwarding Options, and Configuring Simultaneous Ring.

The Advanced User Management Training Video covers: Configuring Call Forward Selective, Adding Shared Call Appearances, Setting Up Busy Lamp Fields, and Managing User Privacy.

Supporting Documentation

Below you will find a link to our online Knowledge Base containing the User Guide.

OSSmosis 5 - User Guide

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