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Image AddedWith a Unified Communication solution from Evolve IP, there’s no need to replace your current communications environment. Evolve IP easily integrates to your business where it already lives and works. With the Evolve IP UC solution, your associates will take advantage of easy-to-use applications in your preferred environment, whether that is Google, Microsoft, or Apple. For detailed information about Evolve IP’s UC solution, click here.




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Telephony Setup

OSSmosis: User Settings

OSSmosis: Schedules

OSSmosis: Basic Auto Attendants

OSSmosis: Standard Auto Attendants

OSSmosis: Hunt Groups

OSSmosis: Music on Hold

OSSmosis: Meet-Me Audio Conferences

OSSmosis: Trunk Groups

OSSmosis: Voicemail

Call Forward Settings

Documentation

  • Cisco MPP - Multi Platform Phones
  • Cloud Fax
  • Skype Communicator v22.2 End User Support (A-Platform)
  • Skype Communicator v22.2 End User Support (B, C, D Platforms)
  • UC-One v22.2 End User Support - A Platform
  • UC-One v22.2 End User Support - B, C, D Platforms
  • UC-One v22.6 Android Mobile User Guide
  • UC-One v22.6 iOS Mobile User Guide
  • Yealink



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    Call Center

    OSSmosis Call Center: Routing and Priority

    OSSmosis Call Center: Enterprise Level Disposition Codes

    OSSmosis Call Center: Agent Unavailable Codes

    OSSmosis Call Center: Queue Threshold Profiles

    OSSmosis Call Center: Agent Threshold Profiles

    OSSmosis Call Center: Agent Default Settings

    OSSmosis Call Center: Routing

    OSSmosis Call Center: Announcements

    OSSmosis Call Center: Notifications

    OSSmosis Call Center: DNIS

    OSSmosis Call Center: Scheduling

    OSSmosis Call Center: Supervisor Staffing

    OSSmosis Call Center: Agent Staffing

    OSSmosis Call Center: Manage Supervisors

    OSSmosis Call Center: Manage Agents

    Downloads

    • UC-One Application (v22.2)

    Desktop:  A Platform:  Windows Mac MSI

    B, C, D Platforms:  Windows & Mac MSI

    Mobile:  Apple | Android

    • Skype Communicator

    A-Platform Desktop Application MSI 

    B,C,D Platform Desktop Application & MSI

  • The Receptionist Client  A Platform |  B Platform
  • Unity  Unity Call Center Agent 6.7.6.1
  • Cloud Fax  32bit | 64bit
  • Go Integrator Go Integrator Version 3.0 KB



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    Training Videos



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