This release contains the following feature enhancements:
- Added a new setting: Default Outgoing Email Business Process. Any new outbound email initiated by an agent will default to the email address chosen within this new setting.
Version History
1.0.6
- When an agent would update their dashboard view and change a card to show a different BP it would revert to the previous BP when they navigated away and back again to the dashboard view. The card now retains the selected BP.
- Fixed Scheduling a Callback so it would save the first time an agent selected the Save button.
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- The My Dashboards Menu next to a unique dashboard would not open disabling the ability for the agent to delete the dashboard.
- When trying to edit or add a card to a dashboard the queue status is not displaying the correct Business Processes selected.
- Added a new setting: Default Outgoing Email Business Process. Any new outbound email initiated by an agent will default to the email address chosen within this new setting.