The Unity Agent enhances the Call Center Agent experience, featuring an intuitive icon based presence interface, point and click call control, ACD State functions (login/logout/unavailable/wrap up, etc), near real time statistics, and embedded chat and presence. This agent based application complements our Standard or Premium Call Center Agents seats.
Portal Login: https://portal.unityclient.com/Portal.aspx
This is the MAIN page for Call Center - Unity MOPs