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Overview

Portal Announcements are used to send a scheduled message to all Clearlogin users in their dashboard.  When a scheduled announcement goes live, the Notification Bell icon will signify an announcement is available to view.

Some things to note about portal announcements:

  • Once an announcement goes live, making changes to the announcement will not reset the announcement's status in the user dashboard.
  • All users have the ability to mark an announcement as Read.  Once the announcement is marked Read, it cannot be changed back to Unread.
  • In an announcement's configuration, you can make the announcement sticky by not allowing it to be deleted.
  • The announcement type determines how the announcement is presented to the users with different icons and colors.
  • When selecting the Notification Bell icon only the announcement name is shown.  To view the message, a user has to click the arrow icon to view the message text.
  • One or more portal announcements can be active at the same time.  When multiple announcements are active, they are stacked as a list.


Configuration Steps

  • Sign into the Clearlogin Admin Console: https://admin.clearlogin.com
  • On the left navigation bar, browse to: Settings > Announcements
  • Click the Add New Announcement button, or the Edit icon to edit an existing announcement.


Setting NameDescription
NameThis is the name/identifier for the announcement.  This name is shown to the users in the announcement header.  There is a 40 character limit for the announcement name.
DescriptionThis is the message text for the announcement.  To view the message, a user has to click the arrow icon in the announcement header.
Announcement Type

The following types of announcements can be chosen:

  • Success (default)
  • Info
  • Warning
  • Error

The below example screenshot shows the colors and icons for each type of announcement.

Role

Select a role to filter the announcement:

  • All (default)
  • User
  • Admin Read Only
  • Admin
Time ZoneChoose a time zone for the announcement schedule.
Start Date

Choose a start date/time for the announcement schedule.

Format:  YYYY-MM-DD HH:MM:SS UTC

Examples:

  • 2021-01-01 00:00:00 UTC
  • 2021-01-01 08:30:00 UTC
  • 2021-01-01 17:30:00 UTC
End Date

Choose an end date/time for the announcement schedule.

Format:  YYYY-MM-DD HH:MM:SS UTC

Examples:

  • 2021-01-01 00:00:00 UTC
  • 2021-01-01 08:30:00 UTC
  • 2021-01-01 17:30:00 UTC
Deleteable

When enabled, the users can delete the announcement.

  • Enabled (default)
  • Disabled
Enabled

Enable or disable the announcement.

  • Enabled (default)
  • Disabled







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