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Name Size Creator Creation Date Last Modification Date Labels Attached To
JPEG File AgentCallDetailReport_1day.JPG 50 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
JPEG File AgentSignInSignOutReport_1day.JPG 49 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
JPEG File AgentDurationReport_MultipleAgents_1day.JPG 52 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
JPEG File CallCenterCallDetailReport_1queue_1day.JPG 38 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
JPEG File AgentSummaryReport_1day.JPG 50 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
JPEG File AgentCallBySkillReport_1day.JPG 53 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
JPEG File AgentActivityReport_1day.JPG 63 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
PDF File CallCenterSummaryReport_output.pdf 18 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
PDF File CallCenterReport_output.pdf 31 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
PDF File ServiceLevelReport_output.pdf 23 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
PDF File CallCenterIncomingCallsReport_1week_samplingDaily_… 21 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
PDF File CallCenterIncomingCallsReport_1day_output.pdf 20 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
PDF File CallCenterIncomingCallsReport_1month_samplingMonth… 20 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
PDF File CallCenterIncomingCallsReport_1week_samplingWeekly… 20 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
PDF File CallCenterOverflowMatrix_1month_output.pdf 20 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
PDF File CallCenterOverflowMatrix_1day_output.pdf 20 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
PDF File CallCenterPresentedCallsReport_monthtodate_samplyi… 32 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
PDF File CallCenterPresentedCallsReport_output.pdf 31 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
PDF File AgentCallReport_1day_MultipleAgents_hourlySampling… 31 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
PDF File AgentCallReport_1day_MultipleAgents_output.pdf 22 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
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