The Evolved Office: Call Center enables businesses to unify and simplify their call center operations with a hosted solution that includes advanced ACD and PBX features, voice and data services, multiple integration and upgrade options, and 24×7 management.  Operate your call center without geographical boundaries and the IT hassles of on-going system maintenance. Fully integrated with Evolve IP's Unified Communications and HPBX services, the Evolved Call Center is designed to provide an enterprise-class solution for Call Centers anywhere in the world – with no hardware, software or up-front capital expenditure.

Documentation

• User Guide: Supervisor Web Client
• User Guide: Unity Agent - Best Practices
• User Guide - Call Recording Portal
• User Guide: Call Center Enhanced Reports Guide

Downloads

• Unity 6.9.8.0 and Unity for MAC OSX Download Links
• Call Center - Software

Webinars

• Call Center Administrator Training
• Call Center Reports Training

Recent Articles

• Call Center - Unity Agent

  • updated Dec 22, 2023
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• OSSmosis Call Center: Announcements

  • updated Aug 09, 2023
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• Call Center

  • updated May 09, 2022
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• User Guide - Unity Hoteling

  • updated Dec 07, 2021
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• User Guide - Unity Agent Best Practices

  • updated Dec 07, 2021
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