Description
The OSSmosis 5 Administrator Portal allows IT Administrators and call center managers to easily manage and make changes to their Evolve IP call center services. During this training you’ll learn how to manage queue settings, upload custom announcements, and add disposition and unavailable codes. We’ll also show you how to adjust your agent and supervisor staffing, and assign time and holiday schedules to your queues.
For training on the other sections of OSSmosis, please attend the OSSmosis Administrator Training.
Register Now
Below you will find the link needed to register for an upcoming public training session. From there, you will pick the day/time that you wish to attend and fill out the registration form. Once your registration has been approved you will receive an email with the training details.
Supporting Documentation
Below you will find a link to our online Knowledge Base containing the User Guide.