Unity Agent enhances the agent experience, featuring an intuitive icon based presence interface, point and click call control, ACD State functions (login/logout/unavailable/wrap up, etc), near real time statistics, and embedded chat and presence. This agent based application complements our Standard or Premium Call Center Agents seats.
Windows PC Requirements
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- Unity will require approximately 100MB of hard drive space on the local machine
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- The default
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- installation directory is C:\Program Files\Unity Client
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- Minimum computer spec:
- CPU: single core 3Ghz.
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- RAM: 4GB.
- Video Card: 256MB onboard
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- RAM
- Unity is
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- supported on Windows XP [SP3], Windows 7 [32 and 64-bit versions] and
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- Windows 8 [32 and 64-bit versions].
- There are no special permissions required to install Unity on Windows 7 or Windows 8
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- Requires Microsoft .NET
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- Framework