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Description

BroadWorks Call Center enables businesses to unify and simplify their Call Center operations through useful call handling tools, reporting, and administration.  We provide training resources for all aspects of the BroadWorks Call Center, equipping users to maximize the tools provided in this solution. 

Below you will find the BroadWorks Call Center Training categories. Select an option below to find Live Webinar Registrations, On-Demand Trainings, and Supplemental Training Documents.

Agents

Supervisors

Reporting

Administrators


To find training for Evolve Contact Suite (ECS) please visit the ECS Call Center Training Page.



Return to Training Resources Page


Do you have a training related question? Email us at training@evolveip.net

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