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Name Size Creator Creation Date Last Modification Date Labels Attached To
PNG File cap-03.png 18 kB John Dougherty Jul 13, 2022 17:14 Jul 13, 2022 17:38
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Page: Teams Direct Routing - Common Area Phones
PNG File cap-03.png 18 kB John Dougherty Nov 30, 2022 15:41 Nov 30, 2022 15:43
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Page: Microsoft CSP - Teams Shared Devices
PNG File image2020-6-12_13-51-56.png 18 kB Sanjeevi A Jeevs Jul 15, 2020 15:28 Jul 15, 2020 15:30
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Page: Cisco Hunt Groups with Teams Voice
PNG File selecting-a-set-ot-delete.png 18 kB Everett Cavazos May 01, 2019 17:11 May 01, 2019 17:11
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Page: ECS Setup: Implementation - Disposition Code Sets
PNG File chat.png 18 kB Everett Cavazos May 01, 2019 17:11 May 01, 2019 17:11
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Page: ECS Setup: Business Process - Handling Defaults
PNG File 691x113xAgent-Threshold-Profiles_Agent-Settings.pn… 18 kB Jason Jefferies Jun 11, 2019 13:54 Jun 11, 2019 13:54
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Page: OSSmosis Call Center: Agent Threshold Profiles
JPEG File clearlogin-app-04-user-pass.jpg 18 kB John Dougherty Sep 03, 2020 19:09 Jan 04, 2021 16:34
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Page: Clearlogin - Sign In and Set Up
JPEG File clearlogin-app-04-user-pass.jpg 18 kB Steve Yedwab Feb 16, 2021 13:30 Feb 24, 2021 12:59
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Page: Clearlogin - Mobile App
PDF File CallCenterSummaryReport_output.pdf 18 kB Ben Edwards Feb 12, 2019 14:41 Mar 25, 2020 16:55
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Page: Web Supervisor Enhanced Reporting Guide and Report Examples
PNG File image2020-4-7_12-18-1.png 18 kB Scott Arnold Aug 18, 2023 09:08 Sep 26, 2023 13:32
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Page: DaaS 3 - Upgrade DaaS Agent
PNG File Select-Agents.png 18 kB Everett Cavazos May 01, 2019 17:08 May 01, 2019 17:08
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Page: ECS Setup: Business Structure - Staffing
PNG File xAnnouncements_Alternate-Comfort-Message.png.pages… 18 kB Jason Jefferies Jun 11, 2019 13:55 Jun 11, 2019 13:55
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Page: OSSmosis Call Center: Announcements
PNG File chrome_PxZMLWZP3q.png 18 kB John Dougherty Oct 22, 2020 16:02 Jan 04, 2021 16:32
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Page: Clearlogin - Help Desk Challenge
PNG File image2020-5-12_15-32-28.png 18 kB Sanjeevi A Jeevs May 12, 2020 15:32 May 18, 2020 13:12
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Page: Click to Call
PNG File image2021-3-29_11-33-3.png 18 kB Jason Jefferies Mar 29, 2021 11:33 Mar 29, 2021 12:15
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Page: Teams Enterprise Voice - Cisco Hunt Groups & Call Centers vs Microsoft Call Queues
PNG File xAgent-Threshold-Profiles_Adding-Agents.png.pagesp… 18 kB Jason Jefferies Jun 11, 2019 13:54 Jun 11, 2019 13:54
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Page: OSSmosis Call Center: Agent Threshold Profiles
PNG File image2021-1-27_15-44-36.png 18 kB Doug Hutchinson Sep 02, 2022 11:29 Sep 02, 2022 11:29
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Page: Handling SMS Interactions
PNG File image2021-1-21_13-42-27.png 18 kB Elizabeth Crider Jan 21, 2021 13:42 Jan 21, 2021 13:43
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Page: ECS Setup: Skills Based Routing
PNG File image2021-1-21_13-42-27.png 18 kB Elizabeth Crider Apr 13, 2021 10:57 Apr 13, 2021 10:57
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Page: MOP: Chat
PNG File image2021-3-1_14-31-29.png 18 kB Elizabeth Crider Mar 01, 2021 14:31 Mar 17, 2021 09:47
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Page: ECS Admin - Branding
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